Please email info@koupes.co.uk or call us on +440762176498 we will be happy to assist with any enquiries.

Yes any changes or cancellations must be in writing to info@koupes.co.uk 7 days before delivery or collection was arranged. If a full cancellation is required and is after this time we only refund 50% of the order value.

Depending on the size of the order it will take 7-14 days for a delivery to be agreed.

We use our own drivers and delivery will be agreed with you beforehand.

Yes we do as long as cancellation is 7 days before the event, however we will only refund direct to your account and the fee is £1.50 for refunds.

Yes a full document is provided and if required by any venue such as hotels we will disclose all this information and sign any declarations required.

Yes we do and it currently stands at 4 and we are registered with London Borough of Barnet.

Not currently we are caterers based from a residential address.

As we cook to order on 80% of our menu it will usually take 5-7 days for small orders or 7-14 days for large party orders. If you need a rush order please contact us on info@koupes.co.uk  or call +4407762176498 and we will try our best to accommodate you. Thank you

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DHL deliveries now closed until further notice, local deliveries in Barnet and Enfield or collection from EN4 only, please allow 7-14 days for orders to be processed.Thanks Maria x
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